Privacy Policy

What data do we Collect?

We ask for and collect Data for various purposes set out in this Policy, including without limitation, the following broad categories:-

• Contact information:-
  • From Attendees, including their name, address, phone number, e-mail address, name of the entity they represent when they visit our participating stall at an event
  • From those who communicate with us, including their name, surname, contact number, e-mail address, residential address and other similar contact data.
• Personal Information:-
  • Age, sex, date of birth, marital status, nationality, particulars of government identification credentials, occupation, ethnicity, religion, travel history, or any other personal information provided in response to questionnaires, or opinion polls.
• Technical information:-
  • From Website usage, including your web browser details, your device details, IP address and similar information collected via automated means, such as Cookies, Web beacons and comparable technologies. We gather information and store it in logs when you interact with our Website. This information includes IP addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, geographies and language preferences, identification numbers associated with your devices, your mobile carrier and system configuration information. The text in a Cookie often uniquely identifies your device, but it can contain other information as well. Web beacons are very often used in combination with Cookies.
• Response Information:-
  • Your views, reviews, responses and feedback about our services and offerings.
• In addition to the Cookies Cereone sets when you visit our Website, third parties may also set Cookies. In some cases that is because we have hired the third party to provide services on our behalf, such as data analytics. We use Cookies from Google Analytics. If you want to know more about these services, use of their Cookies and personal data, kindly refer to the privacy notices directly on each third party’s respective website. We may receive reports based on the use of these technological tools by our third- party service providers on an individual and/or aggregated basis.
• Sporadically, we co-relate Personal Information to information gathered in our log files as necessary to improve our Website. In such a case, we would treat the combined information in accordance with this Policy.

How do we Collect Data?

We collect Data in one or more of the following ways enumerated below:-

• Automatic Information We Collect From Other Websites:-
  • We receive and store certain types of information when you interact with third-party websites using our Website. We process this information on behalf of the applicable website operators. Collection, processing and use of such information is subject to the concerned website operators’ privacy policies and the same is not covered by our/this Policy.
• Data Shared By You:-We may collect your Data when you:-
  • Choose to receive any communications from us
  • Participate in surveys, requesting for support, or otherwise communicating with us either online or offline
  • Submit web forms on our Website
  • Use of our Website, or any of its interactive features.
• E-mail Communications:-
  • To help us make e-mails more relevant and interesting, we often receive a confirmation [if your device supports such functionality] when you open an e-mail from us, or click on a link in the e-mail.
• Information We Automatically Collect:-
  • We automatically collect some information when you visit our Website. This information helps us to make improvements to our content, navigation and enhance user experience. The information collected automatically includes your IP address.
  • Our web servers, or affiliates, or third parties who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the Website, pages viewed and similar information. We use this information to measure the Website usage, improve content and to ensure safety and security, as well enhance performance of our Website.
• We may collect your Data automatically via Cookies, Web beacons and comparable technologies in line with settings on your web browser. You can set your web browser to refuse all Cookies or to indicate when a Cookie is being sent to you; however, this may prevent our Website from working properly. You can also set your web browser to delete cookies every time you finish browsing.
• Information From Other Sources:-
  • We may obtain information from other sources. For e.g. when you authorize a third-party website [such as the website of another Group Entity], to interact directly with our Website to provide, or receive Data about you. In such an event we might receive such Data used by that third-party website to identify your account with that website.
• Information Previously Provided to a Group Entity:-
  • Where you have shared any information previously with any Group Entity and have consented to the further sharing of such information, such information will be shared with us by that Group Entity.
• You can at any time access, edit or remove your Data on our Website. When you are requested to provide Data, you may choose to refrain from doing so.

How do we use the Data Collected?

Cereone uses Cookies and other information gathering technological tools for multiple purposes which may include:-

• Access:-
  • To provide uninterrupted access to the Website, support and communication
• Analytics:-
  • To gather usage and performance data such as the number of unique visitors to a web page, or service and to develop other statistics about the operations of our Website, . This includes Cookies from Cereone and from third-party analytics providers
• Communication:-
  • Send you messages, including responses to your comments, questions, requests and feedback
• Improvement:-
  • To operate, evaluate and improve our business and/or Website and improve on User experience
• Monitoring:-
  • To monitor and analyse trends, unauthorised usage and undesirable activities in connection with the Website. To protect against and prevent any potential fraud, unlawful activity, injury, financial loss, legal risks and breach of information
• Performance Enhancement:-
  • To ensure that the Website downtime is minimal and that the Website functions optimally
• Security:-
  • To detect potential fraud and abuse of our Website and/or services including but not limited to any botnet or Trojan attack or distributed denial of service [DDoS] et. al. Also, to investigate, unauthorised access to the Website and any illegal activities
• Updates:-
  • To update you with latest news and / or information about Cereone and its associates, Group Entity
• For any other purpose for which we have obtained your consent, or for which we provide specific notice at the time of collection and as otherwise authorised, or required by applicable law.

With whom do we share the data we Collected?

• We share Data with third parties:-
  • When we have your consent to do so
  • Who are service providers that we use to provide hosting and maintenance of our Website, backup, storage, and other services for us. These third party service providers may have access to, or process your Data for the purpose of providing these services to us. We do not permit our third party service providers to use the Data for any other purpose, other than in connection with the services they provide to us
  • When we need to maintain the security of our Website, including to prevent or stop an attack on our computer systems, or networks
  • When we ascertain that this is necessary to comply with applicable laws, or legal process, protect us from any harm, or financial loss
  • When we ascertain that disclosure is necessary to protect an individual’s interests, or in connection with an investigation of suspected or actual fraudulent or illegal activity. This may possibly include sharing information with other person/s and/or entities for fraud protection, risk management and dispute resolution. This does not include selling, or otherwise revealing your personally identifiable information for purposes in contravention of this Policy.
• We may disclose Data:-
  • In response to subpoenas, court orders, summons/ warrants, or legal process, or to establish or exercise our legal rights or defend against legal claims
  • If we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by applicable law
  • Without your consent to Government agencies / or other law enforcement agencies who are authorised by law to obtain information for the purpose of identity verification, or for detecting, investigating, or preventing cybercrimes, impersonation, fraud, embezzlement, online delinquencies etc.

How do we Protect your Data?

• We store Data about Website visitors, Attendees and Customer/s within India.
• We are committed to protecting the security of your Data and therefore we use a variety of physical, electronic, technological and procedural safeguards/measures to make sure that it is not lost, misused, accessed, disclosed, altered, or deleted. To protect your Data, we take reasonable precautions and follow industry best practices including but not limited to firewalls, prevention systems and encryption.
• Kindly be aware that despite our best efforts, no data security measures can guarantee complete security.

Where do we Store your Data?

• Data collected under this Policy is stored on servers located in India.

How Long do we Retain your Data?

• We retain your Data for as long as it is needed to fulfil the purposes outlined in this Policy, unless a longer retention period is required, or permitted by applicable law. Even if we delete your Data, including on account of exercise of your Privacy Rights as set out in Clause 11 herein below, it may exist on back-up, or archival media for audit, legal, tax or regulatory purposes.
• If you are a Customer, or otherwise provide us with Data in connection with your use of our Website, we will delete this Data upon your written request, provided that, notwithstanding such request, this Data may be retained to provide you with access to our Website, comply with our legal obligations, resolve disputes and enforce our agreements. Depending on the factual position, type of Data and purposes the actual retention periods can significantly vary.

Your Privacy Rights:

• When we process your Data, we do so with your consent and/or as necessary to comply with applicable laws, operate our business, meet our contractual and legal obligations, protect the security of our systems, or fulfil our legitimate interests as described in this Policy.
• We may transfer Data we collect about you to recipients outside India. That country may not have the same Data Protection Laws as the country in which you initially provided the information. When we transfer your Data out of India, we will protect that information as described in this Policy, as disclosed to you at the time of Data collection.
• Depending on the Data Protection Laws applicable to you, you have the right, or choice to:-
  • Access your Data, correct it, limit, or object to its processing, or request its deletion or anonymization
  • Edit, or amend the information submitted to us
  • Opt out of some collection or uses of your Data, including the use of Cookies, Web beacons and comparable technologies and the use of your Data for marketing purposes
  • Withdraw any consent provided earlier, or amend your preferences
  • Where applicable, lodge a formal complaint with the concerned regulator/ authority.
• Enumerated below is the supplementary privacy information that you may possibly find relevant. Data Protection Laws, depending on your country, may possibly include the following rights in relation to your Data:
  • Confirmation:- Your right to confirm our methods of processing and request copies of the information we hold about you at any time; or that we modify, update, or delete such information.
  • Correction:- Your right to have your Data corrected if it is inaccurate, or incomplete
  • Data Portability:- Your right to request that we move, copy, or transfer your Data.
  • File Complaints:- Your right to lodge a complaint with a supervisory authority/ regulator.
  • To be Forgotten:- Your right to request us to delete, or remove your Data from our systems.
  • Restrict The Use of your Data:- Your right to restrict the manner in which we can use your Data.
  • Withdraw Consent :- Your right to withdraw the consent you had earlier provided.
• Upon your written request we will provide you with information about whether we hold, or process on behalf of a third party, any of your Data. To request this information kindly contact us at it@cereone.com. To make a request to have Data stored/held by us returned to you, or removed; kindly email it@cereone.com. Requests to access, change, or remove your Data will be handled within thirty [30] business days.
• An individual who seeks access to, or who seeks to correct or, amend inaccuracies in, or delete Data stored or processed by us should direct his/her query to the internal Data Protection Officer [“DPO”] appointed by Cereone. Upon receipt of your request to remove the Data, we will respond to their request within thirty [30] business days. We will retain Personal Information that we store and process on behalf of our clients/ patrons for as long as needed.
• You should also take steps to protect against unauthorized access to your login ID’s, password, phone, and computer, among other things, logging off after using a shared computer, choosing a robust password that nobody else knows, or can easily guess and keeping your log-in and password confidential. We are not responsible for any lost, stolen, or compromised passwords, or for any activity on your account, via unauthorized password activity.

Communication Preferences:

• We offer those who provide personal contact information a means to choose how we use the Personal Information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails; or alternatively you can “unsubscribe” by writing an e-mail as per the information in the ‘Contact Us’ section at the end of this Policy.

International Transfer Of Data Collected:

• To facilitate our operations, we may access such Data from around the world, including from other countries in which Cereone has operations for the purposes described in this Policy. We may also transfer your Data to our third party vendors who may be in a different country. Such countries may have laws which are different and potentially less protective. When we do transfer your Data, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your Data.
• If you are visiting our Website from other regions with laws governing data collection and use, kindly note that by providing this Data you are agreeing to the transfer of your Data to India in accordance with this Policy.

Business Transfer:

• We may assign or transfer this Policy, as well as your account and related information and Data, including any Personal Information, to any person or entity that acquires all or substantially all our business, stock, or assets, or with whom we merge.

Severability:

• If any regulator, competent authority, or court holds/ decides that any provision of this Policy [or any part thereof ] is invalid, illegal, or unenforceable, then that provision [or part thereof] will to the extent required be deemed to have been deleted, and the validity and enforceability of the other provisions of this Policy will not be affected in any which way.

Changes to this Policy:

• We encourage you to periodically review this Policy for the latest information on our current privacy practices. Your continued use of the Website constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to forthwith discontinue use of the Website.

Contact Us:

• The DPO can be contacted for any questions or concerns about Cereone’s privacy policies, or practices. You can email the DPO at it@cereone.com, or write to the DPO at:

  							Attn: Data Protection Officer
  							Cereone Media Private Limited
  							Unit No. 1011, 10th Floor, The Summit Business Park Premises CHS Ltd., 
  							Andheri Kurla Road, Mumbai - 400 059, Maharashtra, India.
  						

• For Unsubscribing from marketing communications, email it@cereone.com.